Newydd

Looking to move
Making a complaint
Paying your rent
Community Involvement
- Innovative Involvement
- Newydd hits the road again
- AGM & Money Market 2009
- Tenants Festival & AGM 2008
- Community Panels
- LGB Advisory Group (Lesbian, Gay & Bisexual)
- Mystery Shopping
- Newydd N.E.A.D.S. You
- Contact us
Valleys Home Choice
Homes4U
Homes Within Reach

Housecall

If you wish to report a repair on-line then please click here. You will then be re-directed to 'Housecall', Newydd's on-line repair reporting service.

Repair Handbook

If you would like to view the Housecare Repair Handbooks for tenants please click here.

Downloads

Tenant Handbook
In View Magazine (Spring 2008)
In View Magazine (Winter 2008)
In View Magazine (Spring 2009)
Newydd Service Standards
Complaints Procedure
Involve – a Tenant Involvement Newsletter (May 2008)
Newydd Annual Report 2008
Newydd Annual Report 2009
Inview Estate Inspection
09-10 Planned Cyclical Maintenance Program Expenditure
Resident Involvement Strategy Sept 08

Service Standards

The Customer Service Standard
The Equality & Diversity Standard
The Tenancy Management Service Standard
The Anti-Social Behaviour Service Standard
The Service Standard for Tenants with Support Needs
The Repairs Priority Service Standard
The Contractors Service Standard
The Minimum Lettings Service Standard
The Estate Management Service Standard
The Complaints Service Standard